They are very confident that you will be delighted with your purchase, but should you wish to
return an item for a full refund or exchange, then simply return it to them within 30 days. Goods must be unused and in perfect, re-saleable condition (including product packaging, etc.) otherwise they will not be able to refund you. If the item has been bought as a gift, you are responsible for the costs of any other services provided in connection with your purchase, e.g. Gift Wrapping, Delivery, etc. and these costs cannot be refunded under the Money Back Guarantee Scheme.